Refund policy

Earned Stripes Return & Exchange Policy

Last Updated: October 10, 2026

At Earned Stripes, we want you to feel confident and comfortable in every piece you wear. If your purchase isn’t the right fit, we’re here to help.

30-Day Return Policy

We accept eligible returns within 30 days of delivery.

To qualify for a return, items must:

Be unworn, unwashed, and unused

Have original tags attached

Be free of stains, odors, deodorant marks, and damage

Be returned in their original condition

Include proof of purchase or an order number

Items that do not meet these conditions may be ineligible for a refund.

Exchanges

Ordered the wrong size? We understand!

We offer exchanges for eligible items within 30 days of delivery, subject to inventory availability.

If your preferred size is unavailable, we can assist you with a return or another available option.

Non-Returnable Items

For hygiene and product integrity, the following items are not eligible for returns or exchanges unless defective, damaged, or incorrect:

Sports bras with removed hygiene liners or protective seals, if supplied

Items marked Final Sale

Gift cards

Worn, washed, or altered merchandise

How to Start a Return or Exchange

To request a return or exchange:

Contact our customer support team within 30 days of delivery.

Include your order number and the item you wish to return or exchange.

Let us know the reason for your request.

Wait for return instructions before shipping your item.

Please do not send items back without contacting us first.

Return Shipping Costs

Customers are responsible for return shipping costs for standard returns and size exchanges unless otherwise stated.

If you received an incorrect, damaged, or defective item, Earned Stripes will cover the reasonable return shipping costs or provide another appropriate resolution.

Original shipping charges are non-refundable unless required by law or the return results from our error.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days after approval.

Your financial institution may require additional time to post the refund.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If you receive a defective, damaged, or incorrect item, contact us as soon as possible with your order number and photos of the issue.

We will review your request and work toward an appropriate resolution.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Contact Us

For returns, exchanges, or additional assistance:

Earned Stripes

Website: www.earned-stripes.com

Email: info@earned-stripes.com

Earned Stripes | Wear Your Story.